HUNTERS POINT AGENCY SHIIPPING POLICY

Shipping Policy

RelationChips orders are being fulfilled through fulfillment partner, Hunters Point. Hunters Point is committed to ensuring that your order arrives quickly and safely. Please review our shipping policy below for details on our shipping timelines and procedures.

Processing & Shipping Times

• Orders are processed within 24-48 hours of receipt (excluding weekends and holidays).
• Our standard shipping timeframe is 2 to 5 business days from the date of dispatch.
• Delivery times may vary due to unforeseen circumstances such as carrier delays, weather conditions, or high order volumes.

Shipping Carriers

• We partner with trusted carriers (i.e. USPS, UPS, etc.) to ensure reliable and timely delivery.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your package using the provided tracking number through the carrier's website.

Shipping Restrictions

• We currently ship within the Continental United States and Alaska, Hawaii, Guam & Puerto Rico.

Delayed or Lost Shipments

• If your order has not arrived within the estimated timeframe, please check the tracking information.
• If you experience any issues, contact our shipping support team at relationchips@hunterspoint.co

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please notify us within 48 hours of delivery.
• We will work with you to resolve the issue through a replacement or refund.

For any further questions regarding our shipping policy, please reach out to our production partner, Hunters Point Agency at relationchips@hunterspoint.co.